AppRiver to Syncro
billing integration

INTEGRATE

Connecting applications through sophisticated middleware that’s easy to use.

AUTOMATE

Save time, simplify your work and eliminate manual mistakes by process automation.

PROFIT

Increase efficiency, use valuable time differently and maximize your profit.

Basic information

The monthly invoice from AppRiver contains all recurring services, in other words, all services purchased in the previous period. The integration between AppRiver and Syncro allows the user to automatically read this invoice, check it and transfer deviations to their PSA solution at the touch of a button.

How exactly does this work?

Select the desired month/period from a pulldown menu and click on the ‘load invoice’ button. The ApplicationLink platform then automatically retrieves the desired invoice at AppRiver through their API.

The invoice data is presented in a spreadsheet/grid for a clear and easy overview.  Customers, recurring invoices and products need to be (automatically) linked on every grid line.

Mapping only needs to be done once, as we remember this for future use (next month’s invoice). If a recurring invoice or product is not yet available in Syncro, it can be created directly from the ApplicationLink platform with the correct data.

The ApplicationLink platform will validate the AppRiver invoice data over the API against the Syncro recurring invoice and offer the following options, e.g. based on the feedback:

  • When the unit cost/price of the product does not match, it can be changed;
  • When the quantity of the product does not match, it can be updated.

demo video

Do you still have some questions? Please feel free to drop us an email or give us call!

Interesting facts

  • Making manual changes in Syncro on recurring invoices and products belongs to the past
  • Get a clear overview of every service you are buying at AppRiver
  • Automatic comparison with the corresponding data in Syncro
  • Optimize your profit from cloud services
Set-up guides

The following manuals are relevant for the set-up and use of this specific integration:

  • Syncro application login
  • AppRiver application login
  • Link set-up & how to use

Frequently Asked Questions

No, this integration can be cancelled on a monthly basis

This solution can only be ordered through AppRiver

No, it is semi automated. You have the absolute freedom to post changes to Syncro or not.

No, although this is absolutely something that could be added in the future

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